24hwritten offer
CUSTOMER RETURNS
Customer returns liquidation at truckload scale
CustomerReturns, shelf pulls, discontinued SKUs, seasonal leftovers, cancelled orders.
Written offer
Potential buyers
Live auctions a month
WHAT WE TAKE
Ecommerce returns
Open box and damaged packaging
Untested and repair-ready
Mixed general merchandise
HOW IT WORKS FOR THIS CATEGORY
YOU SEND
- 1
Share your list
manifest, photos, location
- 2
Written offer within 24 hours
WE MOVE
- 3
Crews pack and remove
from one pallet to 155 trailers
- 4
Cash buyout, auction, or hybrid
YOU GET PAID
- 5
Payment in days on a buyout
auction sale report within 10 days, payment within 7 days after
BY THE NUMBERS
U.S. RETAIL RETURNS ARE A PROFIT PROBLEM
Total returns 2025 (projected)$849.9B
Source: National Retail Federation and Happy Returns, 2025 Retail Returns Landscape (October 2025).
U.S. RETAIL RETURNS ARE A PROFIT PROBLEM
Share of total retail sales returned15.8%
Share of online sales returned19.3%
Returns flagged as fraudulent9%
Source: National Retail Federation and Happy Returns, 2025 Retail Returns Landscape (October 2025).
YOUR OPTIONS
A
Cash buyout
- one written price
- we take title and remove everything
- paid in days
- no listing or marketing work for you
Best when: space, speed and certainty matter most.
B
Auction consignment
- we photograph, catalog and market to our buyer base
- 5 to 8 live auctions every month
- 30 percent commission of gross sales (excluding taxes and buyer's premium)
- detailed sale report within 10 days, payment within 7 days after
Best when: you want market price and can wait a few weeks.
C
Hybrid
- buyout on the bulk, auction on high-value lots
- one contract
- one pickup
Best when: a load mixes commodity goods with standout items.
WHAT TO SEND US
Asset list or manifest
Photos
phone photos are fine
Location and dock access
Your timeline
Any brand or channel restrictions
Contact for site access
Do returns need to be sorted?
Send them as is or graded, and we price to condition.
Do you need a manifest?
It helps pricing, but photos work.
Can you buy on a recurring basis?
Tell us your volume and schedule and we will propose terms.
What if the load is mixed condition?
We price the load to what is in it.
Customer returns questions
Yes. We buy untested, tested, open box, and salvage returns, in mixed or single-category loads.
Send the list or manifest, the location, and your timeline. Photos help. You get a written offer within 24 hours.
We pay and pick up in days. Exact payment timing is quoted per deal.
Both. Pallets to trailers. Minimums are quoted per deal.